At the first appointment expectations for treatment were set in a very realistic and understandable way. The same expectations were delivered as promised in the timeframes described. There were no surprises with the treatment costs. Throughout my 25 months of visits everyone in the office was very pleasant and genuinely happy to see me. Dr. Adams is a very good listener in helping to address any concerns I had along the way. Instructions given for steps to follow between appointments were made very clear and easy to follow. The front desk was able to get me into the schedule anytime I had concerns between scheduled visits. In the end I am left very pleased with my smile and would recommend Dr. Adams and his staff to anyone interested.